Privacy Policy

Last updated: 10th August 2025

At Onyx, we are committed to protecting your privacy and ensuring that your personal information remains secure. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, mobile applications, and related services.

Information We Collect

1. Personal Information

When you register for an account, place an order, or use our services, we may collect personal details such as your name, email address, shipping/billing address, phone number, and payment information.

2. Non-Personal Information

We also collect non-identifiable data such as your IP address, browser type, device information, and browsing patterns to improve our services.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to store your preferences and track interactions with our platform. You can manage these through your browser settings.

How We Use Your Information

  • To provide, operate, and improve our products and services.
  • To process orders, payments, and deliver your purchases.
  • To personalize your shopping experience.
  • To send updates, promotions, and important service information.
  • To respond to inquiries and provide customer support.

Sharing Your Information

We do not sell your personal information. We may share your data only in the following cases:

  • With trusted service providers (payment processors, hosting, shipping partners) to operate our services.
  • When required by law, regulation, or legal process.
  • In connection with business transactions such as mergers or acquisitions.

Data Security

We implement industry-standard encryption, firewalls, and secure protocols to protect your information. While we strive to ensure the highest level of security, no method of transmission over the internet is completely risk-free.

Your Rights

You have the right to:

  • Access, update, or correct your personal data.
  • Opt-out of marketing communications.
  • Request deletion of your personal information.

To exercise these rights, contact us at onyxtapeg@gmail.com.

Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from minors. If we discover such data, it will be deleted immediately.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be reflected on this page with a revised "Last updated" date.

Contact Us

If you have any questions or concerns about our privacy practices, please reach out at onyxtapeg@gmail.com.

By using Onyx, you acknowledge that you have read and agree to this Privacy Policy.